Developers

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Otispeed is not solely about technology; it’s about how we leverage technology to improve order fulfillment for businesses and their customers, which truly defines our work.

We use APIs (application programming interfaces) to connect various parts of your operations with our system, providing a continuous flow of real-time data. We then process and interpret this data to deliver actionable insights, empowering you to make smarter business decisions. Our platform is adaptable, scalable, and works seamlessly with most modern services, workflows, and software.

Below is a summary of our most frequently used APIs:

Order API
Modern businesses are overwhelmed with data, but often lack the insights needed to turn that data into useful analytics for better decision-making. Our Order API helps close that gap. All order fulfillment data is collected, analyzed, and transformed into reports that support informed decisions by your management team. You can also automate many order fulfillment tasks, reducing manual work and optimizing your resources.
Returns API
Handling returns and refunds can be challenging, but our Returns API streamlines the process for returns, refunds, and exchanges. Detailed reporting reveals which products are being returned and the reasons behind them, helping you spot potential issues with vendors, suppliers, carriers, or other parts of your supply chain. The Returns API can generate prepaid labels, RMAs, and integrate tracking details into your system, enabling your team to process returns efficiently.
Notifications API
We strongly recommend using our Notifications API. It delivers real-time updates to keep your business and customers informed throughout the order fulfillment process. Wherever you are, you can monitor your entire operation from any internet-connected device. In addition to receiving notifications, you can update orders, provide processing instructions, and more through this API. Manage your operations remotely without needing to be on-site. Our APIs help automate your workflows and give you greater control over your business. They also support better decision-making, eliminating guesswork. Contact us to learn how our API solutions can benefit your business. Annual subscribers receive complimentary IT support for one year.
Stock API
Inventory management is vital for retail businesses, but it can be complicated and tedious. Poor inventory control can lead to losses from expired or spoiled products, while insufficient stock can result in missed sales and dissatisfied customers. The Stock API gives you better oversight of your inventory by storing all stock information and generating instant reports, so you always know your inventory status. It can also alert you when items are nearing expiration or running low, allowing you to plan accordingly. Additionally, you can set up the API to automatically reorder from suppliers, saving you time and effort.

DID YOU KNOW?

Do you think your business could achieve more? If so, let Otispeed review your operations and provide advice on maximizing your potential. We can help you grow, boost your return on invested capital (ROIC), and evaluate your business model.

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Kyle Andrew

EVP, CMO at American Eagle Outfitters

Difficulties with order fulfillment were stopping our brand from reaching the highest level of customer satisfaction. As the EVP, I needed to find the best solution to address these issues. Otispeed gave me access to top-quality order fulfillment, and now I’m confident that packages are always delivered accurately and on schedule.

CUSTOMER SERVICE

Otispeed is committed to providing excellent after-sales support, customer care, and satisfaction. If you have any questions or need assistance with an order, please contact us. Our customer service team is available 24/7 to make sure your business and your customers receive the best care. You can reach us by phone, email, online chat, or through our internal ticket system (note: you must be a customer with an active subscription to use the ticket system).

(800) 550-4576
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