Ecommerce
Order Fulfillment
Great news! A customer just made a purchase and paid for your product online. Now, it’s your responsibility to ensure they receive their order promptly. You’ll soon realize there are multiple steps involved to guarantee safe delivery. You could handle fulfillment yourself, but Otispeed can process your orders faster, more efficiently, and at a lower cost. Wouldn’t it make sense to let Otispeed manage the logistics so you can focus your time and resources on growing your business?
How else can Otispeed support your business?
Managing inventory can be challenging, but it doesn’t have to be. Instead of just working harder, we use smart technology to simplify the process for everyone. Our AI-powered analytics help determine the right inventory levels, so you avoid overstocking or running out. We also use tech to alert you when stock is low or nearing expiration.
Otispeed provides you with a wealth of operational data you might not have known was available! We process this information and deliver reports that help you evaluate different parts of your business. These analytics empower you to make data-driven decisions, eliminating the need for guesswork.
Otispeed operates a network of warehouses strategically located across the country. You can store inventory in several locations instead of just one. When an order comes in, it’s shipped from the warehouse closest to your customer, saving you on shipping costs and impressing customers with fast delivery.
We’re happy to work behind the scenes. We never include anything that would indicate a third-party handled your orders. From the outside, it will always appear as though your business fulfilled the order directly.
While some companies take weeks to onboard, we make integration quick and simple—often finishing in just a few hours. Our cloud-based system uses APIs compatible with many modern eCommerce platforms, making us flexible, scalable, and easy to connect with.
Your satisfaction is our top priority. We take pride in our customer support and are always willing to go the extra mile to ensure you’re happy. We offer comprehensive business solutions at prices that fit any budget.
- You have a backlog of orders and your team is struggling to keep up;
- A higher than normal percentage of products are being returned;
- You’re running out of space to store your inventory;
- You don’t have an organized system for managing inventory and fulfilling orders;
- Order fulfillment costs are becoming unmanageable.
Why partner with Otispeed?
READY TO GET STARTED? PICK UP THE PHONE AND CALL US TODAY!
DID YOU KNOW?
Do you think your business could achieve more? If so, let Otispeed review your operations and provide advice on maximizing your potential. We can help you grow, boost your return on invested capital (ROIC), and evaluate your business model.
Kyle Andrew
EVP, CMO at American Eagle Outfitters
Difficulties with order fulfillment were stopping our brand from reaching the highest level of customer satisfaction. As the EVP, I needed to find the best solution to address these issues. Otispeed gave me access to top-quality order fulfillment, and now I’m confident that packages are always delivered accurately and on schedule.
CUSTOMER SERVICE
Otispeed is committed to providing excellent after-sales support, customer care, and satisfaction. If you have any questions or need assistance with an order, please contact us. Our customer service team is available 24/7 to make sure your business and your customers receive the best care. You can reach us by phone, email, online chat, or through our internal ticket system (note: you must be a customer with an active subscription to use the ticket system).
(800) 550-4576
