Service Terms
and Privacy Statement
Service Terms
1. Terms
OTI, LLC takes a thorough approach to operations. We utilize industry-standard technology and tools to optimize our receiving, shipping, and inventory processes. Multiple layers of checks and controls are in place to maintain accurate stock and minimize losses from spoilage or damage. Even with our advanced inventory system, we supplement it with manual inspections by our team. Staff members visually verify that products are stored correctly and that sufficient quantities are available for orders. We also monitor special storage requirements to ensure all guidelines are met. Any issues identified are promptly reported to the relevant team members and, if necessary, to the customer so that solutions can be implemented right away.
2. Use License
The content on OTI, LLC website is provided “as is.” OTI, LLC makes no guarantees, either expressed or implied, and disclaims all other warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other rights.
Additionally, OTI, LLC does not guarantee or make representations about the accuracy, expected outcomes, or reliability of the materials on its website or any sites linked to it.
Privacy Statement
Your privacy matters to us. OTI, LLC is committed to protecting your privacy regarding any data we collect from you on our website, Otispeed.com.
We only request personal information when it is truly necessary. When we do collect it, we do so by fair and lawful means, and, where appropriate, with your awareness or permission. We will also explain why we are collecting it and how it will be used.
Your personal information is not shared with third parties, except when required by law. We retain personal data only as long as needed to provide our services to you.
We do not store your personal information on our servers unless it is essential for delivering a service to you. Any information we keep is protected using commercially reasonable measures to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.
Cookie Usage
This Cookie Policy provides clear and detailed information about the technologies we use on our website and your options to control their use.
Overview
We use cookies on our website to better understand how visitors interact with our site and to help us improve it.
By checking the box in our cookie policy popup, you agree to our use of cookies as described in this policy. If you do not agree, you can block or disable cookies through your browser settings or the opt-out links provided in this policy. Please note that blocking all cookies may affect your experience on our website.
Cookies
A cookie is a small text file placed on your device when you visit certain websites. This file can be read by the website to recognize you on future visits.
Types of Cookies We Use:
‘Persistent’ cookies remain on your device until you delete them or they expire. These help identify users so you don’t have to re-enter your password for certain features.
‘Session cookies’ are removed when you close your browser.
We do not share personal data with third parties except as outlined in this Cookie Policy.
Third-Party Analytics and Plugins
We use Google Analytics cookies to analyze website usage and monitor visitor activity. Google Analytics generates statistics and other information about how our website is used.
We also use advertising cookies from DoubleClick (Google), Adwords Conversion (Google), and Google Dynamic Remarketing to enhance advertising and show you the most relevant ads, avoiding repetition.
Managing Cookies
You can refuse or delete cookies through your browser settings.
Blocking or deleting cookies may impact your experience and limit access to some features of our website.
By continuing to use our website, you agree to this Cookie Policy regardless of your browser settings.
Contact Information
If you have questions about our use of cookies, please visit our Contact Us page.
CUSTOMER SERVICE
Otispeed is committed to providing excellent after-sales support, customer care, and satisfaction. If you have any questions or need assistance with an order, please contact us. Our customer service team is available 24/7 to make sure your business and your customers receive the best care. You can reach us by phone, email, online chat, or through our internal ticket system (note: you must be a customer with an active subscription to use the ticket system).
(800) 550-4576
