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Otispeed delivers forward-thinking solutions for both B2B and B2C companies. We help you maximize efficiency and enhance your profit margins. If you’re considering expanding your business, we’re here to support you. Our team will consult with you to fully understand your goals and create a customized plan to meet your specific needs.

Increase Your B2C and B2B Revenue
  • We assist in increasing organic sales through effective sales and marketing strategies;
  • We update outdated methods with modern, streamlined processes;
  • We support your branding efforts;
  • Otispeed enables you to fulfill orders more quickly and cost-effectively.

FULFILLMENT PROCESS: STEP BY STEP

RECEIVE, INSPECT AND STORE
When your products arrive from suppliers, we inspect them so you don’t have to worry about quality control. After receiving, we store all items according to the manufacturer’s guidelines, including climate-controlled storage if needed. You’ll have access to real-time inventory data through your online portal. Our automated system alerts you when stock is low or items are nearing expiration.
PROCESS ORDER
After an order is placed, our team retrieves the item from storage and moves it to the shipping area. Each product is checked one last time before being carefully packed and shipped to your customer. You’ll get real-time tracking updates for all outgoing orders, along with detailed reports on order metrics.
SHIPPING SOLUTIONS
We offer an extensive network of carriers for both domestic and international shipping. Our negotiated rates mean you benefit from significant savings. Whatever your shipping needs, we have the right solution. The savings on shipping alone can offset our service fees. Plus, we provide free shipping label creation and additional services at no extra cost.
ALL-IN-ONE FULFILLMENT SOFTWARE
Managing multiple software tools is a thing of the past with Otispeed. Our award-winning platform brings everything together, so you don’t need to juggle various programs. Handle all your business needs from a single, unified system designed to boost efficiency and productivity.
RETURNS/REFUNDS PROCESSING
Returns and refunds are sometimes unavoidable, but Otispeed makes the process easier by offering free return, refund, and exchange handling. We also provide analytics to show which products are returned and the reasons why. With this data, you can identify if a vendor, carrier, or supply chain issue is causing higher return rates.
Enjoy even more advantages:
  • Free shipping materials, including complimentary boxes;
  • Orders received by 2 PM on business days are typically processed the same day;
  • Instant notifications for your reassurance;
  • Customize any order in any way you prefer;
  • Personalized invoices for your business featuring your logo and branding.

DID YOU KNOW?

Do you think your business could achieve more? If so, let Otispeed review your operations and provide advice on maximizing your potential. We can help you grow, boost your return on invested capital (ROIC), and evaluate your business model.

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Kyle Andrew

EVP, CMO at American Eagle Outfitters

Difficulties with order fulfillment were stopping our brand from reaching the highest level of customer satisfaction. As the EVP, I needed to find the best solution to address these issues. Otispeed gave me access to top-quality order fulfillment, and now I’m confident that packages are always delivered accurately and on schedule.

CUSTOMER SERVICE

Otispeed is committed to providing excellent after-sales support, customer care, and satisfaction. If you have any questions or need assistance with an order, please contact us. Our customer service team is available 24/7 to make sure your business and your customers receive the best care. You can reach us by phone, email, online chat, or through our internal ticket system (note: you must be a customer with an active subscription to use the ticket system).

(800) 550-4576
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